The Herald Bulletin

August 21, 2010

Business profile: Angel’s Medical Transportation gives patients a needed lift

By Abbey Doyle
The Herald Bulletin

ANDERSON, Ind. — Name of business: Angel’s Medical Transportation Inc.

Location: 1106 Meridian, Suite 416, Anderson; 374-3449

Owner: Dana Brown has been in transportation for years but never transporting people.  After taking a buyout from a General Motors facility she decided to open up her own business and saw medical transportation as a need in Madison County.

Opened: Aug. 9

Hours: 7 a.m. to 5 p.m. Monday through Saturday

Employees: Two drivers and Brown

Services: Brown took a year to get her business properly licensed as a medicare provider. She can provide transportation to any dentist or doctors appointment or procedure and that transportation is covered by medicare. Angel’s Medical Transportation also will transport patients who aren’t covered by medicare and bill them directly. Brown said they do directly bill medicare after the patient is an established client.

The company currently has three vehicle — two 15 passenger vans that are wheelchair equipped and a six-passenger van enabling them to transport ambulatory and non-ambulatory clients. The company will can do one-way or round trips.

To receive transportation, the client needs to call 48 hours in advance of the visit and provide their identifying information as well as their medicare information if they are a medicare client.

Brown said people can call the company any time to set up an appointment as she has a 24-hour answering service.

She said she is looking to hire more drivers as the company continues to grow. Interested applicants should have a clean driving record with a public passenger endorsement on their driver’s license.

In the owner’s words: “I see a lot of elderly people who have a hard time finding trasnportation to the doctor so they will go without care,” Brown said. “I want to help people like that.”

She has received a lot of positive feedback from the community in the short time she’s been operating.

“People are glad we are in this area,” Brown said. “We are locally owned and operated and trying to give our clients the most convenience we can being right here.”

Punctuality and customer service are the priorities for the company, she said.

“A lot of people have no idea that they can get transportation as part of their medicare services,” Brown said. “Young mothers especially don’t know and this service is critical for them as they need to transport there kids back and forth for vaccinations. They’ll take the bus or a cab and it will cost money when they don’t even have to do that.”